Proctorio博客Proctorio博客

法律更新

一年前,埃里克·约翰逊对Proctorio提起联邦诉讼。昨天,约翰逊撤回了诉讼。约翰逊先生和Proctorio就解雇一事发表的联合声明如下。

*美国和世界各地的教育正在迅速变化。如今,科技已成为生活中不可或缺的一部分,在教室和学校里,科技的使用方式既新颖又富有成效,但也引起了最直接受影响的学生及其家庭成员的关注。Proctorio是远程测试监考软件的领导者,它了解这些问题并认真对待。Proctorio也听到了对其技术的激烈批评。Proctorio欢迎所有关于其在线监考技术和这个行业的公正和诚实的批评。Erik Johnson一直是关注在线监考行业的重要声音,Proctorio也倾听并欣赏他的观点。约翰逊明白,他对Proctorio的一些评论是不准确的,没有上下文。通过这一说法,我们希望澄清事实。我们认识到,对于有色人种,一些面部检测和凝视检测算法有较高的错误率,或工作不准确。这些问题在所有基于相机的技术中都不同程度地存在。 Many passionate and talented people are devoted to finding and stamping out these disparities and working to stop them from happening in the first place. Both Proctorio and Mr. Johnson are proudly and publicly a part of this endeavor. Mr. Johnson's statement that Proctorio uses 'racist algorithms to detect faces'—which Mr. Johnson based on a flawed blog post that relied on an unrepresentative dataset without a single image taken by a webcam—created the misleading impression that Proctorio is not sensitive to these issues, when in fact Proctorio has made substantial efforts to address them. Proctorio is not a “racist” company, and its algorithm is not a 'racist' algorithm, just because it uses some camera-based technology. We both understand that a more nuanced discussion is required for the critical topic of proctoring software technology that affects so many. Likewise, students' needs and circumstances vary widely, as do the accommodations they may need when taking tests. While some face difficulties using remote proctoring, others are more comfortable taking tests online. Most importantly, any statements implying that Proctorio's executives have a prurient interest in teenagers, or any statements implying that the technology is used towards those ends, are completely false and tasteless. While Mr. Johnson did not make these statements himself, he regrets amplifying them. Proctorio would also like to correct the record on some other topics that Mr. Johnson has previously tweeted about: • Proctorio's software only collects and logs data during tests, not 24/7. • Proctorio's software doesn't route all of students' Chrome browsing traffic through Proctorio's servers. • Proctorio's software uses face detection technology, not face recognition. Through dialogue with Proctorio, Mr. Johnson has learned that Proctorio's executive did not ban Mr. Johnson's IP address from using the software. Rather, Mr. Johnson's investigations of the software triggered an automatic ban, and Proctorio contacted Mr. Johnson's university and offered to un-ban him soon after. Proctorio has also engaged in dialogue with Mr. Johnson over the past year, including removing a legacy and unused error screen message that Mr. Johnson called out as disrespectful to test-takers. We both are ready to work together and learn from each other moving forward. Mr. Johnson and Proctorio are working toward the same goals, and Proctorio has already taken meaningful steps to address concerns that exist in the industry. Proctorio, Mr. Johnson, and Mr. Johnson's counsel at the Electronic Frontier Foundation have agreed that, in the coming weeks, they will sit down together to constructively discuss Mr. Johnson's and EFF's concerns with online proctoring, and what Proctorio can do to continue to address legitimate concerns about this new frontier in education technology. This is an exciting opportunity for all of us, and we look forward to the results of our work together. Signed by Erik Johnson and Mike Olsen, Proctorio Founder & CEO

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